Frequently Asked Questions for RomperFit
Q: What is the estimated shipping time?
A: Shipping times can range from 3-21 business days depending on your location. We also have a processing time of up to 4 business days for order verification, tailoring, and quality check.
- The delivery times provided are estimates.
- Customs delays are not included in the estimated shipping time.
- National holidays may affect shipping schedules.
- RomperFit is not liable for delivery delays but is committed to helping resolve any issues.
- In the event of returns, shipping costs are borne by the customer.
- If your order hasn’t arrived within the estimated delivery window, please contact us at firstname.lastname@example.org.
(Shipping details errors made by customers or missed parcel deliveries are excluded from our responsibilities).
Q: What payment methods do you accept?
A: We accept a variety of payment options including Visa, Mastercard, American Express, and Discover.
Q: How can I cancel my order?
A: To cancel an order, please contact us within 24 hours of placing the order at email@example.com. Cancellations after 24 hours may be subject to our Return Policy.
Q: What is your refund policy?
A: At RomperFit, we have a 30-day return policy. If you're not satisfied with your purchase, please reach out to us within 30 days of receiving your product. Items must be returned in their original condition and packaging.
Q: Can I trust the quality of your products?
A: Absolutely! We guarantee the quality of our products. If you're not satisfied with the quality upon receipt, please refer to our refund policy for the next steps.
Q: How secure is shopping on your website?
A: Your security is our priority. RomperFit uses SSL technology to ensure that your personal and payment details are encrypted and securely processed. We do not store your credit card details after the transaction is completed.
Q: Do you offer international shipping?
A: Yes, we are proud to offer international shipping services. Our RomperFit products have reached satisfied customers all over the globe.
Q: How can I track my order?
A: Once your order is shipped, we will send you a tracking number via email. You can use this number to track your order's progress.
For any other questions or support, feel free to get in touch with us at firstname.lastname@example.org. We're here to help!